Does the foreign exchange market operate like the securities market?
No. Unlike the securities market, there is no central, geographic location such as the New York Stock Exchange (NYSE) where transactions are bid and cleared. As a result, foreign exchange trading requires the use of state-of-the-art technology to allow its investors to communicate instantly, 24 hours a day. Currency rates are influenced by supply and demand, making the foreign exchange market highly volatile. Average foreign exchange trading volume exceeds $1.5 trillion daily, compared to $24 billion in stock trades on the heaviest day in NYSE history.
In case of systems' failure, can clients still execute their trades?
Clients can call our 24 hour manual dealing desk which will be given to you if you have an account with us. If the system failure is on the client's side, the dealer will execute the trades as per verbal instructions of the client, which is recorded over the phone. If the failure is on the mainframe of our system, liquidation and stop loss orders will be taken manually and adjustments will be made once the system is back on. In this situation, no New Open position will be taken.
How safe is my money with PFI?
Custody of funds is held under Performance Forex, Inc client's account in a AAA rated bank. A Security Agreement will be issued for amounts US$10,000 and above deposited with Performance Forex, Inc.
When are the storage/interest rates calculated?
Storage/Interest rates are calculated automatically at 3am EST.
 
How do I open an account?
You can submit your personal contact particulars at our New Account section. Once we received your submission, our local servicing agent will contact you and walk you through the account opening procedures. You can also request to open an account with us by calling or emailing our customer service agents. Contact information can be found at our Contact Us section.
What is the minimum amount needed to open an account?
Our minimum account size is US$10,000.
How long does it take to execute a deal via the internet?
Clients can expect to execute a deal in about three seconds. Dealing on the Internet is generally quicker than dealing on the telephone.
Do you offer a test or demo account so I can practice trading and using the software before I start trading real-time?
Yes, we offer a free demo version of the FX Station 2001 software. The demo version is good for a full 30 days and is basically the same as the live version of the software.
What are the system requirements for trading on-line using the FX Station 2003?
For optimum operation, we recommend:

Pentium III processor running on Windows 95/98
64 MB RAM or higher
56.6 Kbs or faster modem
PPP connection to the Internet
 
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