How do I manually proceed to the trading URL directly without going through the forwarding url for both demo and real accounts login at your corporate web page?

You should close the Internet browser, disconnect and re-connect to your ISP, launch the Internet browser, and proceed to the trading URL to login again.

Click on the Back button and click on the Refresh button. Proceed to the trading URL again and try both old and new password. Should both passwords be refused by the system, you can call up our manual dealing desk and request for password reset. The password will be reset to the original password given to you on your account opening. There will be no password given to you verbally over the telephone.

Proxy Server Configuration

If your Internet Service Provider is running on proxy servers, your browser will have to be set to the proxy settings. The Java Plug-in Software automatically recognizes the Internet settings in your browser when it starts. It means that it can go over the firewalls/proxies as long as the settings in your browser are correct. If you are unsure about the setting on your browser, you can contact your System Administrator or the Technical Support of your ISP for assistance.

Working with Temporary Internet Files

The Temporary Internet Files folder is the location on your hard disk where Web pages and files (such as graphics) are stored as you view them. This speeds up the display of pages you frequently visit or have already seen, because Internet Explorer can open them from your hard disk instead of from the Web. Internet files are also stored on your computer when you make Web pages available for offline browsing. You can view these files without being connected to the Internet.

It is recommended that you set the following settings on your Internet browser to check for newer version of stored web page.

a. On the tool menu of the Internet Explorer, click Internet Option.
b. On the General tab, click settings.
c. Select Every visit to the page.
d. Click Ok.

Clearing Disk Cache

It is also recommended that you clear or remove the disk cache stored at the temporary Internet folder frequently as this will enhance a better connection and running of the trading application and Internet browser on your computer.

a. On the Tool menu on the Internet Explorer, click Internet Option.
b. On the General tab, click Delete files.
c. Tick Delete all offline contents and click Ok.
d. Close Internet Explorer and restart system.

Trading

1. It is important to note that upon access to the trading url, you must not close or surf to another web page when the trading application is loading or running.

2. It is advisable that you should avoid concurrent activities on your browser when the trading application is running. Surfing to other web pages running on Java could result in conflicts with the trading application and browser.

3. It is also advisable that you should not run DirectX or ActiveX application programs on your desktop when trading application is running.

4. Should any conflicts arise and the Java Login Applet failed to load after accessing the trading URL several times, follow the steps to un-install and install the Java Software again.

Trading in the Forex market is a challenging opportunity where above average returns are available to investors who are willing to take above average risks. However, before deciding to participate in Forex trading, you should understand that there is considerable exposure to risk in any foreign exchange transaction. Any transaction involving currencies involves risks including, but not limited to, the potential for changing political and/or economic conditions that may substantially affect the price or liquidity of a currency. There are also risks associated with utilizing Internet-based deal execution software application including, but not limited, to the failure of hardware and software on the investor end. Performance Forex employs back up systems and contingency plans to minimize the possibility of system failure.

The automated margin trading system used by Performance Forex is designed to automatically lock your positions at certain, pre-defined levels of account's equity. Placing of "stop" or "limit" orders does not necessarily guarantee the liquidation of your position at the determined price as certain market conditions may make such liquidation impossible. You may sustain a total loss of the initial funds and any additional funds that you deposit to establish or maintain a position(s) in the markets. If the market moves against your position(s) you may be called upon to deposit a substantial amount of additional funds, at short notice, in order to maintain your position(s). If you do not provide the required funds within the prescribed time, your position(s) may be liquidated at a loss, and you will be liable for any resulting deficit in your account.

Any opinions expressed by representatives of Performance Forex as to the future direction of prices of specific currencies are purely opinions, do not necessarily represent the opinion of Performance Forex, and are not guaranteed in any way. In no event shall Performance Forex have any liability for any losses incurred in connection with any decision made, action or inaction taken by any party in reliance upon the information provided on the site, or any delays, inaccuracies, errors in, or omissions of information.